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How do I know my reservation was booked?
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You will receive an email on confirmation of your booking with NTT holidays.
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Do I need to confirm my flight reservation? |
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There is no need to confirm your reservation. If you need any information, you can
call our customer service team at the call center number mentioned above. |
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Do I need to re-confirm my flight before departure? |
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It is not necessary to confirm reservations for domestic flights.
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How do I confirm my seat assignments? |
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This facility is available only for frequent fliers and business class passengers,
otherwise you can request for seats at the check-in counter.
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Is there a cancellation policy for flights booked
on NTT holidays? |
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Yes, each airline has different cancellation charges. They are mentioned on the
booking page at the time of making reservation. NTT holidays charges OMR 5 as administration
charges for this.
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How do I cancel a flight reservation? |
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Please email us at nttoman@omantel.net.om |
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What is the maximum number of seats I can book? |
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A maximum of 9 seats can be booked at one time. If you need to book for more than
9 travellers you will have to re-complete the booking process for the additional
travellers.
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What is an e-Ticket? |
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An e-Ticket (electronic ticket) is a paperless electronic document with a unique
confirmation number given to passengers in place of a paper ticket. Passengers are
required to produce the unique confirmation number at the airport airline counter
when checking in for the flight.
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How will I get my e-Ticket details? |
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Your e-Ticket details will be sent to the email address you have provided during
the booking process.
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How will I get my boarding pass for an e-Ticket? |
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You will need to show your e-Ticket confirmation email and your e-Ticket number
at the check-in counter. The airline representative will issue your boarding pass
thereafter.
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Is it necessary to show my e-Ticket confirmation
email at the airport check-in counter of the airline? |
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It is not mandatory to show your e-Ticket confirmation email. In case you are not
carrying the e-Ticket confirmation email, you will need to show a photographic proof
of identity (passport, driver's license etc.) at the airport check-in counter of
the airline. However, it is advisable that you carry your e-Ticket confirmation
email and your e-Ticket number.
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What if my paper tickets are lost or stolen? |
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If your paper airline tickets are lost or stolen, please email us immediately. We
will help you in processing a lost ticket application. In most cases, the airlines
require you to purchase replacement tickets at "today's" fare i.e. current
fares. Our travel specialist will facilitate the sale of these tickets. If your
original tickets are not used after a designated period of time, usually 3 to 4
months, depending on the airline-you will receive a credit for the purchase price
of the replacement tickets, after deducting the application fee. This fee varies
by airline. Please note that these policies and fees are subject to change at any
time. Our travel specialist will be able to provide the most recent information
for your airline. Each airline has its own rules and policies for issuing replacement
tickets. NTT holidays is bound by these rules and policies and must adhere to them.
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