NTT Holidays

Prepaid Hotel Transactions

You agree that your credit card will be charged for the full cost of your reservation upon submitting your reservation request. The cost of your reservation is the total of the indicated room rate multiplied by the number of days in your reservation, plus an additional amount for the tax recovery charges and our service fees. The tax recovery charge is assessed to recover the amount we pay to the hotel in connection with your reservation for sales and use, occupancy room tax, excise tax, value added and other similar taxes, and the balance of the additional amount is a fee we charge in connection with the handling of your reservation. Our service fee varies based on the amount and location of your reservation.

You undertake to us that the details you give to us while using our website are correct in particular that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the product or service. If there are any changes to the details supplied to us by you it is your responsibility to inform NTT.COM via our web form or by contacting our Customer Services as soon as possible.

We are not the vendor collecting and remitting said tax to the applicable tax authorities. The vendors bill all applicable taxes to us and we remit such tax directly to the vendor. We are not a co-vendor associated with the vendor with whom we book or reserve our customer’s travel arrangements. Taxability and the appropriate tax rate vary greatly by location. Our actual tax cost paid to the vendor may vary from the tax recovery charge, depending upon the rates, taxability, etc., in effect at the time of the actual use of the hotel, automobile, etc., by our customer.

You may cancel or change your prepaid reservation, but you will be charged the cancellation or change fee indicated on the reservation order form. In addition, if you do not cancel or change your reservation before the cancellation policy period applicable to the hotel you reserved, which varies by hotel (usually 24 to 72 hours prior to your date of arrival), you will be subject to a charge of one night’s room rate, tax recovery charges and service fees. No refunds will be made for no-shows or early checkouts. See the hotel description for the cancellation policy period for each hotel. You agree to pay any cancellation or change fee that you incur. In some cases, hotels do not permit changes to or cancellations of reservations after they are made, generally for stays during holiday periods or special events. You will be notified before the reservation order is completed and your credit card is charged if a reservation is non-refundable or non-changeable. You agree to abide by the terms and conditions imposed with respect to any conditions imposed with respect to any completed reservation order for a hotel stay as specified on the reservation order form.

Applicable Cancellation or change fee are suitably incorporated in the Reservation Order Form. (A format of Reservation Order Form along with Cancellation policies is circulated to all concerned prior to uploading in the website)

Prices stated are on per room, per night basis and include hotel taxes unless otherwise stated. Please be aware that the hotel room photos are only a depiction of the type of rooms on offer and may not represent the actual room described. Unless otherwise stated, breakfast, lunch and dinner are not included. Star ratings may differ according to the country where the hotel is located and are out of the control of lastminute.com. Please note that all ratings shown on the website are lastminute.com ratings and not official ratings. Therefore lastminute.com Cannot be held responsible for any misconceptions relating to starratings.

In the unlikely event of the supplier cancelling or amending your reservation after the booking has been made, we will make all reasonable effort to advise you as soon as possible. Should the supplier be unable to fulfil your hotel reservation, you will have the choice of accepting an offered alternative or cancelling your reservation with a full refund of all monies paid. In cases where the supplier is unable to provide an alternative, we reserve the right to cancel your reservation with a full refund.

Car Hire:

Car Hire reservation services on the website are provided by our supplier and their terms and conditions can be found on the purchase path when purchasing car hire

Travel Insurance:

Travel Insurance services on the website are provided by our supplier and their terms and conditions can be found on the purchase path when purchasing the travel insurance

The Company attempts to secure the best hotel rates available. The Company’s guarantee provides limited assurance that our rates on prepaid hotel transactions are the lowest rates available. (If a lower room rate is available to you for the same dates and the same hotel within 24 hours of the time you booked and prepaid your reservation and you contact us within that 24-hour period, we will either refund the difference or cancel your reservation without cancellation fee or other charge. This guarantee does not apply to special events such as New Year’s Eve and the Super Bowl or to non-refundable or non-changeable reservations.

Travel Destinations

Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. NTTOman urges passengers to review travel prohibitions, warnings, announcements and advisories issued by the Government prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at different websites.

By offering for sale travel to particular international destinations, NTTOman does not represent or warrant that travel to such points is advisable or without risk, and is not liable for damages or losses that may result from travel to such destinations.

Travel booking, changes, cancellation policies should be mentioned

The terms of use, cancellations, etc. Of all products handled through e-business suite should be mentioned

Credit card payment—disclaimer by NTTOman against any fradulent use of creditcard by persons other than the card holder

Refund policies- after deduction of cancellation charges (if any)

Any visa, passport and inoculation requirements are your responsibility and failure to obtain the relevant documentation is not the responsibility of NTT.COM. It is incumbent upon you to ensure that you meet the passport, visa, health requirements of the countries you wish to visit and those that you transit (even if it is for a plane change). Many countries require that your passport should be valid for a period of (a minimum) six months from the date of arrival into that country. Neither NTT.COM do not accept any responsibility if you should be denied boarding or deported due to non-fulfillment of the above.